FAQS
1What kind of furniture do you offer?
OfficeLuxury.store specializes in premium-quality office furniture, including desks, chairs, workstations, storage cabinets, and more. We aim to bring comfort and style to your workspace.
2How do I place an order?
Simply browse our collection, select the item you like, choose the quantity, and click “Add to Cart.” Once you’re ready, proceed to checkout and fill in your delivery details. You’ll receive a confirmation email once the order is placed.
3 What payment methods are accepted?
We accept a variety of secure payment options including credit/debit cards, bank transfers, and cash on delivery (where available). All transactions are processed securely.
4Do you offer delivery services?
Yes, we offer delivery throughout Pakistan. Delivery timelines vary based on your location, but most orders arrive within 5–10 business days. You’ll receive tracking information once your order is shipped.
5Can I return a product if I don’t like it?
Yes, you can return items within 7 days of receiving them as long as they are unused, in original packaging, and meet the return policy criteria. Please contact our support team to initiate a return.
6What if the product is damaged or defective?
If your furniture arrives damaged or with a manufacturing defect, please contact us within 24 hours of receiving the item. We’ll arrange a replacement or issue a refund based on the situation.
7Can I cancel my order?
Orders can be canceled if they haven't been processed or shipped yet. If your order has already been dispatched, the standard return process will apply.
8Do you offer custom furniture?
We currently offer ready-made furniture options. However, if you’re looking for something custom or have bulk inquiries, please get in touch with our support team for assistance.